Somewhere on your site, someone is trying to register for a class, apply for aid, or pull a permit, and they cannot. Not because they do not know how, but because the page does not work with a screen reader or by keyboard. We find those places and tell you how to fix them.
Every engagement produces a structured, professional-grade report with actionable recommendations your team can implement immediately.
Automated scans and manual testing against WCAG 2.1 Level AA, covering keyboard access, screen readers, color contrast, zoom and reflow, forms, and documents.
Each barrier is reported with the standard it fails, who it affects, and how serious it is, so you know what to fix first.
Every finding is checked by an experienced accessibility practitioner before you see it.
Plain-language guidance written separately for content editors and developers, with simple checks your team can run themselves.
Where we notice usability problems along the way, we report them separately, as secondary to the accessibility findings.
A follow-up three to six months later to check what has been fixed, measure progress against the baseline, and catch any new barriers.
This is for you if you are responsible for a public institution's website and nobody on staff owns accessibility. Every engagement is free. We are volunteer-run.
Proactive outreach: UX Impact Network identifies public institutions whose websites and digital platforms may have accessibility barriers. We may conduct a preliminary review of your public-facing site to start the conversation and show you what we can help with.
Inbound requests: Institutions can also request an engagement directly. We review each request against our selection criteria, giving priority to smaller institutions without accessibility staff.
Tell us about your institution and the digital challenges you're facing. We'll review your request and follow up within one week.