A complete UX and accessibility assessment

Every engagement produces a structured, professional-grade report with actionable recommendations your team can implement immediately.

User research

Interviews, surveys, and usability testing, including testing with users with disabilities to understand real needs and pain points.

Usability evaluation

Heuristic analysis, information architecture review, task-flow mapping, and navigation assessment against established usability frameworks.

Accessibility audit

Automated and manual WCAG 2.1 Level AA compliance testing, screen reader evaluation, keyboard navigation testing, and color contrast analysis.

Prioritized recommendations

Findings organized by severity and impact, with clear implementation guidance your development team can act on immediately.

Design mockups

Where applicable, wireframes and prototypes demonstrating recommended design improvements, so you can see the solution, not just read about it.

Follow-up assessment

A 3–6 month follow-up cycle to evaluate your progress, measure improvement, and identify any new issues that have emerged.

Organizations making a difference deserve digital experiences that do the same

UX Impact Network works with mission-driven organizations that serve the public but lack the resources to invest in professional UX and accessibility support.

  • Nonprofit organizations serving vulnerable populations
  • Community health centers and clinics
  • Disability advocacy and service organizations
  • Immigrant and refugee resource centers
  • Food banks, shelters, and housing assistance programs
  • Public libraries and community resource centers
  • Local civic organizations and commissions
  • Small public agencies with limited digital budgets

We come to you, or you come to us

Proactive outreach: UX Impact Network identifies community organizations whose websites and digital platforms may have usability or accessibility gaps. We may conduct a preliminary review of your public-facing site to start the conversation and show you what we can help with.

Inbound requests: Organizations can also request an engagement directly. We review all requests for scope, urgency, and alignment with our focus areas.

Request an engagement

Tell us about your organization and the digital challenges you're facing. We'll review your request and follow up within one week.